Troubleshoot miscellaneous expenses sync errors
Review the following steps if you receive an error when exporting miscellaneous expenses to QuickBooks Desktop.
Relink the Sage Construction Management employee referenced on the record.
- Open the AccountingLink utility.
- In the Advanced Utilities section, select Manually Link Employee.
- Relink the Sage Construction Management employee with the QuickBooks employee.
Relink the Sage Construction Management company referenced on the miscellaneous expense with the QuickBooks vendor.
These steps apply only if another company paid for the expense.
- Open the AccountingLink utility.
- In the Advanced Utilities section, select Manually Link Company.
- Relink the Sage Construction Management company with the QuickBooks vendor.
Relink the Sage Construction Management prime contract with the customer:job in QuickBooks.
- Open the AccountingLink utility.
- In the Advanced Utilities section, select Manually Link Project.
- Relink the Sage Construction Management project prime contract number with the customer:job in QuickBooks.
Re-export the miscellaneous expense to verify that the issue has been resolved.
- Open the AccountingLink utility.
- In the Sync Sage Construction Management with QuickBooks section, select Sync.
- Export the miscellaneous expense.
If the error persists, verify that your Sync Preferences are configured correctly.
- Open the AccountingLink utility.
- Select Sync Preferences.
- In the Accounts Payable section, review the following:
- Review how the job cost codes used on the miscellaneous expense map to QuickBooks service items based on the Job Cost Code Link Options property.
- Review the miscellaneous expense payment type export rules.
- If the miscellaneous expense has tax, review the sales tax item referenced.
- Save your changes, if any.
Next step: Try exporting the miscellaneous expense again to confirm that the issue is resolved.