Troubleshoot prime invoice posting errors
- Relink the Sage Construction Management and Sage 100 Contractor customer
as follows:
- Go to Accounting Link.
- Select the Contact Management tab.
- Select Manually Link Customer under the Manually Link section.
- Find the Sage CM Customer referenced on the prime invoice and link it to the Sage 100 Contractor Customer.
- Run the Batch Post Wizard and try posting the prime invoice again
as follows:
- Select the Posting tab.
- Select Batch Post Wizard.
- Select the prime invoice from the list.
- Select Post Selected.
- If an error occurs, review the Posting Preferences
as follows:
- Select Posting Preferences.
- Select the Resource Type and Cost Codes tab and review the following properties:
- Cost Code Mapping Logic
- Default Cost Code or when no match
Review how the job cost codes referenced on the Sage Construction Management prime invoice correlate to Sage 100 Contractor cost codes based on the Cost Code Logic property. - Save your changes, if any.
- Run the Batch Post Wizard again to post the prime invoice.