Troubleshoot bill sync errors

Relink the vendor referenced on the bill.

1. Open the AccountingLink utility.
2. In the Advanced Utilities section, select Manually Link Company.
3. Relink the Sage Construction Management vendor with the Sage 50 Canada vendor.

Relink the Sage Construction Management prime contract with the customer:job in Sage 50 Canada.

1. Open the AccountingLink utility.
2. In the Advanced Utilities section, select Manually Link Project.
3. Relink the Sage Construction Management project prime contract number with the customer:job in Sage 50 Canada.

Re‑export the bill to verify that the issue has been resolved.

1. Open the AccountingLink utility.
2. In the Sync Sage Construction Management with Sage 50 Desktop section, select Sync.
3. Export the bill.

If the error persists, verify that your Sync Preferences are configured correctly.

1. Open the AccountingLink utility.
2. Select Sync Preferences.
3. In the Accounts Payable section, do the following:
   1. Review how the job cost codes used on the bill map to Sage 50 Canada service items based on the Job Cost Code Link Options property.
   2. Review the export rules for bills.
4. In the Tax Code section, make sure that the Sage Construction Management and Sage 50 Canada tax codes are linked one-to-one.
5. Save your changes, if any.

Next step: Try exporting the bill again to confirm that the issue is resolved.