View or unlink exported customers or suppliers

If a customer or supplier has been manually linked to the wrong record in Xero, you can unlink them. This allows you to correct the information and then accurately re‑link the record in Xero.

  1. Go to Accounting Link and select the Contact Management tab.
  2. Select View Exported Customers in the Exported section.
  3. Optionally, to unlink customers, do the following:
    1. Select one or more customers from the list.
    2. Select Unlink Selected Records.
  1. Go to Accounting Link and select the Contact Management tab.
  2. Select View Exported - Suppliers in the Exported section.
  3. Optionally, to unlink suppliers, do the following:
    1. Select one or more supplies from the list.
    2. Select Unlink Selected Records.

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Posted February 21, 2026 © 2026 The Sage Group plc or its affiliates ("Sage") or its licensors. All trademarks mentioned are the property of their respective owners. Use of non-Sage trademarks is not an endorsement of any person or product.