Troubleshoot bill sync errors

If a bill fails to export to Xero, there are several key areas that must be reviewed to identify and resolve the issue.

1. Relink the Sage Construction Management and Xero supplier as follows:

   1. Go to Accounting Link and select the Contact Management tab.
   2. Select Manually Link Customer / Suppliers.
   3. Relink the Sage Construction Management company referenced on the bill with the Xero supplier.

2. Run the Sync Wizard to export the bill to Xero as follows:

   1. Go to Accounting Link and select the Sync tab.
   2. Select Sync.
   3. Select the bill from the list and select Post Selected.
   4. If an error occurs, review the Sync Preferences as follows:
      1. Go to Accounting Link and select Sync Preferences.
      2. Select the Accounts Payable (AP) tab.

      3. Check how the job cost codes on the bill line items align with Xero items using the Job Cost Code Link Options setting.

      4. Review the settings in the Bill Type Linking Preferences section.

      5. Select the Tax Codes tab and make sure that the Sage Construction Management and Xero tax codes are linked one-to-one.

      6. Save your changes, if any.

      7. Run the Sync Wizard again to export the bill to Xero.