Troubleshoot miscellaneous expense sync errors

If a miscellaneous expense transaction fails to export to Xero, there are several key areas that must be reviewed to identify and resolve the issue.

1. Relink the Sage Construction Management and Xero employee as follows:

   1. Go to Accounting Link and select the Contact Management tab.
   2. Select Manually Link Employees.
   3. Relink the Sage Construction Management employee referenced on the miscellaneous expense transaction with the Xero employee.

2. If another company paid the miscellaneous expense, relink the Sage Construction Management and Xero supplier as follows:

   1. Go to Accounting Link and select the Contact Management tab.
   2. Select Manually Link Customer / Suppliers.
   3. Relink the Sage Construction Management payee company referenced on the miscellaneous expense transaction with the Xero supplier.

3. Run the Sync Wizard to export the miscellaneous expense transaction to Xero as follows:

   1. Go to Accounting Link and select the Sync tab.
   2. Select Sync.
   3. Select the miscellaneous expense transaction from the list and select Post Selected.
   4. If an error occurs, review the Sync Preferences as follows:
      1. Go to Accounting Link and select Sync Preferences.
      2. Select the Accounts Payable (AP) tab.

      3. Check how the job cost codes on the miscellaneous expense transaction align with Xero items using the Job Cost Code Link Options setting.

      4. Review the settings in the Misc. Expenses Payment Type Linking Preferences section.

      5. Select the Tax Codes tab and make sure that the Sage Construction Management and Xero tax codes are linked one-to-one.

      6. Save your changes, if any.

      7. Run the Sync Wizard again to export the miscellaneous expense transaction to Xero.