Retainage does not appear on invoice for prime contract

If you're unable to bill retainage because it doesn't appear on the invoice, it might be because someone changing a cost code in the original contract or change order after an invoice was created.

Follow these steps to correct the issue:

1. Open the first few Prime Invoices.
2. In the Invoice details section, select View Invoice Details - Released Retainage (Billed Retainage).
3. Make note of the cost codes referenced in the list.
4. Check to see if the cost codes are referenced on the latest prime invoice.

If the cost codes are missing, follow these steps. Admin access is required.

1. Delete the last prime invoice that was going to be used to release the retainage.
2. Go to Settings > Feature Settings > Contract Admin.
3. Clear the "Do not allow Prime Contract or Change Order Items to be modified after Prime Invoices have been created" checkbox, and then click Save.
4. Open the prime contract in question.
5. Click Contract Amount (aka Schedule of Values).
6. Add a line with zero (0) value and reference the missing cost code.
7. Create a new retainage prime invoice.