Sub Invoice Retainage Does Not Appear So It Can Be Billed

These kind of issues are usually caused by someone changing a cost code on the original Subcontract or SCO Item after an invoice was created. To fix it, please do the following.

  1. Open the first few Sub Invoices.
  2. Click 'View Invoice Details - Released Retainage (Billed Retainage)' and make note of the cost codes referenced on the listing.
  3. Check if the cost code is referenced on the latest Sub Invoice.

If not, an administrator will need to do the following.

  1. Delete the last Sub Invoice that was going to be used to release the retainage.
  2. Click Settings (gear icon) | Feature Settings | Procurement.
  3. Uncheck 'Do not allow Subcontract or SCO Items to be modified after Sub Invoices have been created.' and click Save.
  4. Open the Subcontract in question.
  5. Navigate toe the 'Subcontract Original Items' section.
  6. Add a line manually with zero (0) value and reference the missing cost code.
  7. Create a new Retainage Sub Invoice.