Sub Invoice Retainage Does Not Appear So It Can Be Billed
These kind of issues are usually caused by someone changing a cost code on the original Subcontract or SCO Item after an invoice was created. To fix it, please do the following.
- Open the first few Sub Invoices.
- Click 'View Invoice Details - Released Retainage (Billed Retainage)' and make note of the cost codes referenced on the listing.
- Check if the cost code is referenced on the latest Sub Invoice.
If not, an administrator will need to do the following.
- Delete the last Sub Invoice that was going to be used to release the retainage.
- Click Settings (gear icon) | Feature Settings | Procurement.
- Uncheck 'Do not allow Subcontract or SCO Items to be modified after Sub Invoices have been created.' and click Save.
- Open the Subcontract in question.
- Navigate toe the 'Subcontract Original Items' section.
- Add a line manually with zero (0) value and reference the missing cost code.
- Create a new Retainage Sub Invoice.