Sage Construction Management settings FAQs
You cannot create externally authorized users if either of the following conditions applies:
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The External Login Count (Max) value in the External Authorizations section is set to 0.
To increase this value, contact Sage Construction Management support. By default, each tenant is configured to support up to three externally authorized users.
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The number of active externally authorized users has reached the configured External Login Count (Max) limit.
To create additional externally authorized users, make existing externally authorized users inactive to free up available licenses.
Clear the browser cache
After major Sage Construction Management updates, clear the temporary files and cache stored in your browser.
Follow the steps below to clear browser data in Mozilla Firefox and Google Chrome:
- Start Google Chrome.
- Select More > Delete browsing data.
- In the Time range field, select All time.
- Select the Cached images and files checkbox.
- Select Clear data.
- Close all instances of Chrome or restart your computer.
- Restart Chrome.
Learn more about clearing the cache and cookies in Google Chrome.
- Open Mozilla Firefox.
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On the top right menu, select History > Clear Recent History.
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From the When dropdown, select Everything.
- Select Temporary cached files and pages, and then select Clear.
- Close Mozilla Firefox, and then reopen it.
- Log in to Sage Construction Management.
Learn more about clearing cookies and site data in Firefox.
Clear cookies for the Sage Construction Management domain in Google Chrome
If issues persist after clearing the browser cache, you may also need to remove cookies for the Sage Construction Management domain in Google Chrome.
- Open Google Chrome.
- Select Settings.
- Select Privacy and security.
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Select Third-party cookies.
- Select See all site data and permissions.
- To filter the list, type cor in the Search field.
- Find the row that shows app.intacct.com and select the trashcan icon to remove it.
- Close Chrome.
- Restart Chrome.
- Log in to Sage Construction Management.
Sage Construction Management uses pop-up windows for exporting estimates, generating custom log reports, viewing schedules, and opening uploaded files with the Document Viewer. Make sure pop-ups are enabled in your browser to access these features.
- Open Google Chrome.
- Select the three-dot menu on the top right.
- Select Settings.
- Select Privacy and security.
- Select Site settings > Pop-ups and redirects.
- Under Allowed to send pop-ups and redirects, select Add.
- Enter [*.]app01.sagecm.intacct.com in the Site field, and then select Add.
- Select Add again.
- Enter https://app01.sagecm.intacct.com:443 in the Site field, and then select Add.
- Close Google Chrome.
- Reopen Google Chrome.
- Sign in to Sage Construction Management.
- Open Mozilla Firefox.
- Select the three-dot menu on the top right.
- Select Options.
- Select Privacy and Security.
- In the Permissions section, select Exceptions.
- Enter https://app01.sagecm.intacct.com in the Address of website field.
- Select Allow.
- Select Save Changes.