Email Overview

Refer to the following links to make sure that your email is set up correctly.

• Email Server Settings

• Feature Specific Email Templates Overview
• Uploading Feature Specific Email Templates

See Email Open Items to External Team Members to learn how to use the email features.

Outbound emails

Project-related emails that are generated by Construction Management and sent to outside team members contain a hyperlink and a security code. The recipient can use the link and code to access the TeamLink Portal and reply to the email.

When you send an email to a team member, you can include attachments. The total size of your attachments must be less than 10MB.

Inbound Emails

When an outside team member replies to an email through the TeamLink portal using the link in the email, the response is automatically recorded.

However, the recipient might reply by email instead of using the portal. When this occurs, the Inbound Email Address is used instead of the originator's standard business address so that the response is routed back to Sage Construction Management.

Emails that are sent to a Sage Construction Management address will appear in the Inbound Email feature (see Email module). The Sage Construction Management user would then process the email by linking it back to the original project record (eg. Journal, RFI, Submittal etc.).

How to retrieve Sage Construction Management Specific Email Address for Users